INTRODUCING LOYALTY ACCELERATOR, A “MAGIC BULLET” FOR IMPROVING SERVICE RETENTION

FOR IMMEDIATE RELEASE

Calabasas, CA – July 28, 2016

Peak Performance, the trusted authority in automotive customer engagement, has introduced Loyalty Accelerator, a proven new solution for improving owner loyalty.

As loyalty in the automotive service sector becomes harder and harder to come by, PEAK has developed  a solution to effectively get, keep and retain more service customers, over longer periods of time.  Loyalty Accelerator targets those active customers who are more likely to defect with an impactful, memorable and effective communication.  Loyalty Accelerator works in conjunction with a dealership’s ongoing service communications.  A recent case study drew evidence of a response rate lift of over 5%, and an ROI 30% higher than the dealerships’ average.  Peak Performance has been developing and refining marketing solutions for dealers for 25 years. Loyalty Accelerator is just one more tool in a dealer’s toolbox to combat competition and return their customers for service again and again.

According to Steven Gray, Chief Revenue Officer at PEAK, “Loyalty Accelerator continues to showcase PEAK’s investment in data, analytics and insight.  Our commitment to developing simple, yet effective solutions that any dealer can implement quickly is at the core of our omni-channel customer engagement programs.”

Loyalty Accelerator is the latest premium-level, first-class solution from Peak Performance, a company with a solid history of developing products that provide reliable solutions for optimum customer retention. As with all PEAK products, expert field support and concierge service are included with enrollment.

 

About Peak Performance

Since 1991, PEAK’s innovative solutions have been maximizing customer engagement with powerful, data-driven marketing solutions for OEMs and dealerships. Uniting advanced technologies with a personalized approach, PEAK consistently delivers stellar results for its clients. Known in the industry as the trusted authority in customer engagement, PEAK’s state-of-the-art, omni-channel products and services have made PEAK the partner of choice for numerous OEMs and thousands of automobile dealers nationwide. To learn more about Peak Performance visit www.gotopeak.com.

For further information, please contact Lauren Rheaume at lrheaume@gotopeak.com or 818-725-2227.